SHIPPING TERMS AND CONDITIONS (ITALY)

All shipments are insured.

All shipments are made by express courier DHL or MAIL BOXES ETC (2 days from order) .
Shipping costs are always free.

Notice of shipment: an automatic email will communicate the tracking code provided by the courier.
Transit time: 24/48 hours on average (except unforeseen events and holidays).
Shipment refused and return to sender: 30,00 flat rate will be charged to the customer.
Upon written request, we deliver with cash on delivery payment.

RETURN SHIPPING COSTS BY THE CUSTOMER

The return shipping costs will be charged to the customer.
The items must be intact and in their original condition, to protect themselves we suggest to assure the transport of the goods in an adequate way.
F.G. FECAROTTA GIOIELLI S.R.L. cannot be held responsible in case of non-delivery of returns by the Customer.

F.G. FECAROTTA GIOIELLI S.R.L. will take every precaution to avoid that the returned items are different in whole or in part from those shipped.

Within 14 days from the date of receipt of the goods, F.G. FECAROTTA GIOIELLI S.R.L. will refund the customer the full amount already paid, excluding shipping costs. The refund will be made through a payment method chosen by F.G. FECAROTTA GIOIELLI S.R.L. or otherwise agreed with the customer.

TERMS AND CONDITIONS OF SHIPPING (EU)

All shipments are insured.

All shipments are made by express courier DHL or MAIL BOXES ETC (2/3 days from order).
Shipping costs: € 30,00 including VAT for continental Europe, € 50,00 including VAT for the islands. Free for orders over 500,00 (VAT EXCLUDED) except for items weighing over 5 kg.

Shipment notice: an automatic email will communicate the tracking code provided by the courier.
Shipment refused and return to sender: 50,00 flat rate will be charged to the customer.
Request for delivery to the floor: not available.

RETURN SHIPPING COSTS BY THE CUSTOMER

The return shipping costs will be charged to the customer.
The items must be intact and in their original condition, to protect themselves we suggest to assure the transport of the goods in an adequate way.
F.G. FECAROTTA GIOIELLI S.R.L. cannot be held responsible in case of non-delivery of returns by the Customer.

F.G. FECAROTTA GIOIELLI S.R.L. will take every precaution to avoid that the returned items are different in whole or in part from those shipped.

Within 14 days from the date of receipt of the goods, F.G. FECAROTTA GIOIELLI S.R.L. will refund the customer the full amount already paid, excluding shipping costs. The refund will be made through a payment method chosen by F.G. FECAROTTA GIOIELLI S.R.L. or otherwise agreed with the customer.

TERMS AND CONDITIONS OF SHIPPING (EXTRA-EU)

All shipments are made by express courier DHL or MAIL BOXES ETC (2/3 days from order).
Shipping costs: 70,00 VAT included for orders under 500,00 (VAT EXCLUDED) ; Free for orders over 500,00 (VAT excluded) except for items weighing over 5 kg
Prices excluding VAT ex Art. 8 Dpr 633/72.

Notice of shipment: an automatic email will communicate the tracking code provided by the courier.
Shipment refused and return to sender: 50,00 flat rate will be charged to the customer.
Request for delivery to the floor: not available.

RETURN SHIPPING COSTS BY THE CUSTOMER

The return shipping costs will be charged to the customer.
The items must be intact and in their original condition, to protect themselves we suggest to assure the transport of the goods in an adequate way.
F.G. FECAROTTA GIOIELLI S.R.L. cannot be held responsible in case of non-delivery of returns by the Customer.

F.G. FECAROTTA GIOIELLI S.R.L. will take every precaution to avoid that the returned items are different in whole or in part from those shipped.

Within 14 days from the date of receipt of the goods, F.G. FECAROTTA GIOIELLI S.R.L. will refund the customer the full amount already paid, excluding shipping costs. The refund will be made through a payment method chosen by F.G. FECAROTTA GIOIELLI S.R.L. or otherwise agreed with the customer.